Privacy Policy


This privacy notice is for visitors to the Step Up Expo website and those who attend or register for the Step Up Expo event. It sets out how we use personal data that we hold about you and gives information on how to exercise your legal rights. In this notice ‘we’ and ‘our’ means Step Up Expo Limited which operates this platform.

Personal data can include:

  • Your name, title, postal address, email address, telephone number
  • Information about your devices, such as IP address
  • How you browse our website

What data do we process about our visitors?

If you register on our website to be kept informed about Step Up Expo by email, phone or WhatsApp, or register for a ticket to the event, you will need to provide us with your full name, email address, telephone number, and address.

If you are a teacher or working at a school and registering for an event, you will also need to provide us with your school’s name and address and your job title.

If you attend Step Up Expo, your registration data will be collected by the event organisers, exhibitors, and sponsors. You may be asked to provide your details at individual exhibitor stands if you wish to use their services or agree to be contacted by them.

You may choose to have your entry badge scanned by an exhibitor at the event. For further information about how your data is used, you should contact the exhibitor.
We collect data about our website’s visitors using technology such as cookies, device IDs, IP addresses and location data. This can include information about your location, the type of device you are using and your online browsing history. If you would like to know more about our use of cookies and how to manage them, please read our Cookie Notice.

What do we use this data for?

  • Event administration purposes i.e. sending you a ticket
  • Emailing you relevant information relating to the event, for example information about the sponsors and exhibitors you will meet on the day
  • Sending you a survey asking for feedback
  • Informing you about products, services or promotional offers that you might find interesting if you have chosen to receive these types of communications.
  • Dealing with any query or complaint. Only provide sensitive data (such as information about your health, race or religion) if you are happy to consent to our using it to manage your enquiry.
  • Improving the design and style of the website.

We also log and use information about any service errors or interruptions that you have experienced in order to help us create fixes and to make technical improvements to our website.

How we may contact you

From time to time we may contact you by email or whichever contact method you have selected to give you service information.

If we have your permission we may also send you newsletters or emails about our events.

Occasionally we may ask you if you would like to participate in market research, or respond to you if you have made a complaint or have logged a query.

What is our legal basis for processing personal data?


We will only pass your details on to the event sponsors if we have your specific consent to do so.

If you have given us consent to send you specific newsletters, you can unsubscribe from these at any time by clicking unsubscribe at the bottom of each email or by getting in touch with us at This email address is being protected from spambots. You need JavaScript enabled to view it..

We won’t send you marketing messages if you choose not to receive them, but we will still need to send you occasional service-related messages (such as ticket confirmation).

Legitimate interests.

The legitimate interests pursued by us are:

  • when you register your interest in one of our events
  • sending you information about the event
  • sending you a survey asking for feedback about the event

Performance of a contract.

When you register for an event we will need to process your personal details to be able to sign you up for the event and send you a ticket.

How can you access and update your personal information?

You have the right to access the personal information that we hold about you.

Before providing personal information to you or another person on your behalf, we may ask for proof of identity.

You can also ask for your data to be deleted or for any information we hold that is inaccurate or incomplete to be updated. Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

How long do we keep your personal information for?

We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected.

We may need to retain your data for a longer period if there is a legal claim or if we are required to so by any regulation.

Who will we share your personal information with?

We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies' lawful requests for information.

Your personal details may be shared with third party organisations who have been contracted to provide services which include processing data. For example, to send you the emails you have signed up for. Only companies who can provide adequate safeguards will be used to ensure your data is stored and handled securely.

We may also have to release information because of a legal requirement on us or pursuant to a court order.

We may transfer, sell or assign any of the information described in this Privacy Notice to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

Using children’s personal data

We do not aim our services to children under the age of 13. 16-17 year olds can choose to register for the Step Up Expo event and data may also be collected by exhibitors or sponsors at the event but only with visitors’ permission.

Will your data be sent overseas?

As you will know, the internet does not recognise national boundaries. Services on the web are accessible globally so collection and transmission of personal data is not always confined to one country.

You should be aware that by using the website and those of our partners or any website we link through to, your personal data may be processed in or transferred to other countries, the USA for example, and you agree to your personal data being transferred or processed in this way.

Your personal data will only be stored or transferred within the UK, EU or US using Standard Contractual Clauses, or other safeguards that have been approved by the relevant regulatory body.

Your rights

Right of access – you have the right to request a copy of the data that we hold about you.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

Right to be forgotten – you can ask for the data we hold about you to be erased from our records.

Right to restriction of processing – you can ask for us to restrict the way we process your data.

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

Right to object – you have the right to object to our processing your data where we are relying on a legitimate interest in order to process it.

Right to withdraw your consent – you have the right to withdraw your consent at any time.

Please note that these rights are not absolute and certain exemptions apply.

Exercising your rights, asking questions and raising concerns:

In the first instance, please submit your request by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..  

You may also lodge a complaint directly with the supervisory authority using the contact information in the table below:

Supervisory authority contact details
Contact Name Information Commissioner's Office
Address Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Contact Info 0303 123 1113